When will you be here?

If you have an email address on file, we always notify you the day before your scheduled visit so you know we will be there. Our technicians work between the hours of 7am and 5pm, so they should be there between those times.

Our next visit depends upon which services you have selected for your yard. For our most popular program, the 7-treatment plan it is typically 3-4
weeks between treatments. This can vary a bit depending on weather
conditions.

If you are a new customer, we schedule your first application within 10
business days of signing up for service. After that, your visit schedule will
depend upon the treatment plan you’ve selected, but typically every 3-4
weeks.

My weeds are not dying.

The products we use are specialized commercial products that are designed to target specific weeds and not harm your lawn. Because of this they do not kill the weed instantly. The product is absorbed into the plant and typically takes 7-10 days to see the effects.

Some weeds are easier to kill than others. Dandelions and other broadleaf weeds are typically controlled after 1-2 treatments, and you will see them curl up and die within that 7-10-day window

Some difficult to control weeds like ground ivy and wild violets will take longer (more treatments and more time) to control. Your technician will note this on your paperwork so you know this will be the case.

I have crabgrass in my lawn.

Crabgrass is an annual weed. Any crabgrass you see in the fall should be turning brown and dying. As the air and soil temperatures cool down any crabgrass that we did not kill during the summer should die and go away.

The best way to control crabgrass is to apply a pre-emergent early in the spring before the seeds have a chance to germinate. Our Round 1 treatment includes a pre-emergent herbicide to help control crabgrass.

I have ruts all over my lawn.

Our equipment uses wide, low-pressure tires to minimize any damage to your lawn. If you see tire tracks, they should go away within a day. If they last more than 24 hours your lawn could be thirsty – check to see when the last time it was watered.

Check out your most recent service invoice. If there was a problem such as a lawn disease the technician would have noted it for future treatment.

If there are deep ruts left in the soil from our equipment please contact our
customer service department so we can come out an assess any damage and
correct as needed.

I just had an aeration and my lawn is a mess.

Aeration pulls up plugs that are about 2-3 inches long from your lawn. These plugs of soil will break down very quickly sitting on the surface of the lawn from rain, watering, and normal mowing.  You should not remove the plugs; the natural breakdown of the plugs adds nutrients back into your lawn for the upcoming season

I do not see any plugs after my aeration.

Depending upon your soil type the soil plugs can be hard to find. Sandy soils allow the plugs to break down very quickly, almost as soon as we pull them out of the soil.  If you have a thick, lush lawn that is mown high, plugs can be hidden in the grass.  Check areas where there is less grass to see if you can see the plugs or holes in the lawn there.

You got seed in my beds or driveway.

When overseeding we do our best to keep the seeds in the lawn. We have shields on the seed spreader to keep the distribution as close as possible to the machine.

It is too late to seed my lawn?

When you seed the lawn determines when the seeds will germinate. We
must seed after the extreme heat of August has ended. Seeding early in the
fall allows the seed to germinate and set roots yet this year.  Seeding later in the season, the seeds will remain dormant in your lawn until the warm temperatures of next spring when they will begin to grow.

My lawn was treated today, when can I get on the lawn?

The granular fertilizer products we use are safe immediately after they have
been put down. For liquid weed control treatments you should stay off the
lawn for at least 2 hours or until the product is dry before going out on the
lawn or allowing your pets outside. Once the product is dry it is safe to be on
the lawn.

It is November, it is too late to treat.

Late season is when we put down the winterizer fertilizer, and soil amendments if they are part of your program. The winterizer helps develop the roots for next spring and the soil amendments add needed minerals to your soil to unlock nutrients in your lawn and improve the soil for the next year.